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FAQ

2024-10-31

Q1: How many years of industry experience does your company have?

A1: Our company boasts over 20 years of industry experience.


Q2: How long is the warranty service you provide?
A2: We offer a one-year warranty service.


Q3: Do you have a professional team of engineers?
A3: Indeed, we have a dedicated team of professional engineers.


Q4: What is your after-sales service like?
A4: We possess a well-established after-sales team that guarantees prompt and efficient service.


Q5: Do your products support customization?

A5: Absolutely, our products are non-standard and can be tailored to meet customer requirements.


Q6: What series of products do you offer?
A6: Our products currently encompass seven series: Powder Conveying, Mixing, Fermentation, Baking, Demolding, Cooling, and Material Handling.


Q7: What are your main products?
A7: Our flagship products include Spiral Cooling Towers, Gas-fired Tunnel Ovens, Demolding Machines, Coating Machines, and Automatic Material Handling Lines.


Q8: Do you hold any patent certificates?
A8: Yes, we possess multiple patent certificates and are committed to technological innovation.


Q9: How does your after-sales team handle issues with the products?
A9: Our after-sales team promptly addresses any issues and provides solutions, including on-site repairs or replacements as necessary.


Q10: Are your products suitable for various food production environments?
A10: Our products are designed to be versatile and adaptable to diverse food production settings.

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